The Cook Ross Manager's Toolkit is a vast collection of articles and exercises on topics that pertain to the day-to-day management of a diverse workforce.  Topics include:

• discrimination
• sexual harassment
• organizational change
• retention
• the hiring process
• developing people
• rewarding and acknowledging people
• resolving conflict between people who are different from each other
• creating a well-functioning work group
• leveraging diversity in the workplace
• easy to deliver training and education modules

Each Tool contains a number of possible situations that might occur in varying degrees of severity. For each situation, there is a narrative and ideas on how to resolve the issue, plus references to other Tools that support a manager in being effective. We customize them to fit your organization's unique culture.  Our Tools are available in hard copy or you can link them to your intranet. Contact us or visit The Diversity Toolkit for more information.

For a LIST of available Tools, click HERE.