| Many companies in America today look at diversity as a potential organizational "problem" to be avoided, or, after the fact, as a public relations emergency to be handled. Often they seek diversity training for self protection, as in "what are we obligated to do so as not to be sued for sexual harassment, race, age, or gender discrimination." At Cook Ross, we see diversity not only as an issue of compliance and training, but as a business advantage . We believe that cultural competency can be learned and developed, and that it can lead to unprecedented growth and vastly improved productivity, morale, internal communication, leadership, and customer satisfaction. In helping organizations develop cultural competence, we can empower your employees with a set of new skills, enabling them to relate more positively to customers and each other.
We can assist your organization through the following services:
Strategic Diversity Consulting
. . . ensuring that you have the complete 'big picture' in mind when reshaping your orgranization's culture
Diversity Marketing Consulting
. . . creating a marketing plan with you, based on focus groups, surveys, and other market analyses methods, that WORKS in the new, ever-changing marketplace.
Recruiting Strategies and Training
. . . redesigning your recruiting efforts to ensure that you're getting the best resources into your organization -- and keeping them.
Diversity and Cultural Competency Trainings
. . . identifying, preventing, and resolving bias regarding any area, including culture, gender, disability, age, sexual orientation, and family status.
Developing Diversity Metrics
. . . putting the right metrics in place to encourage appropriate behaviors and measure your diversity performance accurately.
Mentoring Programs
. . . designing and building structured and informal mentoring programs, training both mentors and proteges in knowing how to get the most out of the relationship.
Sexual Harrassment Training
. . . guiding you through the legal and financial ramifications of sexual harrassment, and moving you toward a workplace that empowers people and enhances their work relationships, building cooperation and productivity.
Developing Cultural Competency for Global Business
. . . training your trainers about the nuances of leading training programs in different countries and cultures, in order to be successful in multitudes of environments.
To see a list of clients for whom we've provided Diversity & Cultural Competency services, click here.
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