"Cook Ross is a high caliber consulting firm that we would readily recommend to any organization seeking to become a high performance organization in a competitive or fast changing environment."

Anthony S. Macerollo, Group Vice President, Pepco

"You created such a wonderful, open atmosphere for students. They are now eager for open, honest dialogue-and understand that sometimes that will be exhilarating and uplifting, and sometimes difficult and painful. You have an extraordinary gift for connecting with people and making them feel safe. We feel blessed that you are willing to pass that gift along to our students and staff. Simply put, you rock!"

Rachel Feldman, Executive Director,
Operation Understanding DC

"Cook Ross shared with us their ability to diagnose a situation and offer alternative approaches.this has been critical to our success."

Claudia DePaolo, PricewatershouseCoopers

"In the years prior to this particular gathering, the tribes that observed or were encountered by members of the expedition made it clear that this event was not a celebration - it was for the tribes an observance, or at best, a commemoration in view of the fact that their lives and livelihoods as had been known to them for hundreds of years, changed in barely a generation such that many cultures, languages, craft and food ways were lost forever.

The gathering that Cook Ross facilitated consisted of over 100 individuals, a third of those being tribal representatives sent by their respective sovereign nations to participate. Over the course of a day and a half, Cook Ross was able to work with great knowledge, respect, honor, compassion and strength to bring forward the tribal voice, presence and expectations around the events that would commemorate the bicentennial. Working assiduously to ensure inclusiveness and genuine listening, Cook Ross ushered the group through a series of dialogues that explored the obstacles and opportunities associated with the bicentennial and the tribal involvement. Many things were said that day that were hard to say and hard to hear but Cook Ross created an environment of trust and candor; they created a small community of likeminded individuals that remains intact today."

Michelle Bussard, Executive Director,
Lewis and Clark Bicentennial Commission

"Cook Ross presented a Diversity Workshop for our members that was one of the most highly rated educational experiences we have ever sponsored!"

Howard T. JessamyPresident,
District of Columbia Hospital Association

"The Cook Ross team has sensitized us to the awareness that by having a greater understanding and appreciation of our differences, we can better meet our competitive challenges. This awareness is leading and motivating us to work more effectively as a team. In short, what is happening is that we are reconnecting with each other, and as a result, building a stronger, more successfully Hurley community."

Philip C. Dutcher, President/CEO, Hurley Medical Center

"Your presentation was a great success! We received many compliments on both the substance of your presentation and the style with which it was delivered. The high level of participation and interaction we sought was certainly achieved. Thanks for making our first step in implementing our strategy a success."

Sheila Greenlaw-Fink, Educational Director,
American Public Power Association

"The Results have been positive. The training sessions have heightened sensitivity to potential problems and encouraged dialogue within the firm. We have also re-written our employee policies to make clearer the firm's commitment against sexual harassment and discrimination of any kind, as well as establishing written procedures to be followed if complaints are made."

Ralph L. Kissick, Partner, Zuckert, Scoutt & Rasenberger, LLP

"The consultants at Cook Ross have the ability to work with diverse groups of people, races, classes and education levels. They stimulate conversation around pertinent topics. They know how to talk about controversial issues without anger or hostility. They facilitate conversation very well."

Margaret Williamson, Flint Community Coalition

"A Journey into the Soul of Leadership is definitely not your basic off the shelf approach to leadership development. The course creates an environment for learning, experimentation, and self awareness that motivated people will find energizing. This course is for leaders truly open to change and committed to gaining personal insight. You cannot be unaffected by this course."

Lil Hughes Knipp, President, Hughes Knipp Consulting

"Cook Ross helped us address an extraordinarily difficult situation: Three organizations with a history of antipathy, coming together as one. I didn't believe that it was possible, but with their help we created a common vision and began to work together."

Richard Oths, President & CEO, Atlantic Health Systems

"Cook Ross helped us take our vision for the business and our success oriented culture and integrate, re-communicate, and build quality systems for all our associates to ensure our vision, mission, and key initiatives were accomplished. We understand now that the best customer franchise is the best business and the best business becomes the most valuable."

Henry Nasella, President & CEO, Star Market

"On behalf of RTKL I want to express our sincere thanks for your inspiring participation in the conference. I consider the session you facilitated to be the most important and productive part of the whole conference."

Michael C. McGeady, Associate Vice President, RTKL Associates, Inc.

"You are the one speaker we unanimously decided to reinvite to this year's follow up conference. Needless to say, your presentation was well received by the members!"

Rebecca Rowe, Special Programs Director, National Conference Of Christians and Jews, NJ